How to Get the Right Gear Fit: Tips for a Seamless Experience
Personalized gear. In-app recommendations. Total confidence.
Choosing the right size ski or snowboard enhances comfort, control, and stability, while helping reduce fatigue and improve safety on the slopes.
Here’s how to make sure your gear fits perfectlyand how to use your My Epic Gear membership to its fullest.
Step 1: Set Up Your Profile in the My Epic app
Your journey to the perfect fit starts in the My Epic app. Once you’ve joined, you’ll create a member profile. This profile powers expert gear recommendations tailored to your style and ability. It’simportant to accurately enter your information at this stage so you get the best recommendation for you.
Step 2: Get the Right Boot Fit with Volumental Scanning
Boot fit can make or break your day on the mountain. That’s why My Epic Gear offers Volumental scanning technology to capture precise 3D measurements of your feet.If you are not bringing your own boots, Volumental helps match you with the best fit possible.
Volumental provides a more precise understanding of their foot shape and size, making it easier for you to get matched with the perfect boot fit and type for optimal comfort and performance.
Step 3: Choose Your Gear with Confidence
Once your profile is complete, you're ready to select gear that fits your style, skill level, and trip goals. My Epic Gear makes this process intuitive and personalized.
Here’s how to make smart gear choices for your next mountain adventure:
1. Use Your Profile Insights
Your member profile includes key details like height, weight, skill level, and terrain preferences. These inputs help the My Epic app recommend gear that matches your needs—whether you're carving groomers, chasing powder, or exploring the terrain park.
2. Match Gear to Your Destination
Different resorts and conditions call for different gear setups:
- Powder-heavy destinations may benefit from wider skis or directional snowboards.
- Hardpack or icy terrain calls for gear with strong edge grip.
- Mixed conditions? All-mountain gear offers versatility across changing surfaces.
Check the forecast and terrain at your destination to guide your selection
3. Try Something New or Rebook a Favorite
Want to experiment with a new ski shape or snowboard style? Go for it. You can reserve the same gear you know & love!Or, switch it up and try something new.
Planning to try different gear throughout your trip? Make a separate reservation for each setup to ensure everything’s ready when you are. If conditions change during your trip or you need an adjustment, call in and we can get you the best available gear to get you back on the slopes.
4. Reserve Early, Modify Easily
Reserve gear in advance to lock in your preferred setup. Need to make changes? You can modify your reservation up to 48 hours before your trip—all within the My Epic app, or call us for additional support.
Manage Everything at Your Fingertips
Unlike standard rentals, My Epic Gear puts control in your hands:
- Reserve gear in advance
- Modify reservations up to 48 hours before your trip
- Manage household members
It’s all done through the My Epic app, giving you flexibility and freedom to select the right gear for each trip.
Member Tips for a Seamless Experience
- Scan early: Complete your Volumental scan before your first reservation
- Update your profile: If your skill level or preferences change, refresh your settings
- Try new gear: Use your membership to explore different models and styles
- Not sure what gear you want? Use the gear recommender in the My Epic app
- Explore Split Delivery: Get boots and helmets delivered, and pick up skis/snowboards slopeside
With My Epic Gear, you’re not just reserving equipment—you’re unlocking a personalized experience that’s better than renting and easier than owning. From profile setup to boot scanning and gear selection, every step is designed to give you confidence on the mountain.