My Epic Gear Trip Planning

Skier Testing Out Ski Rentals from My Epic Gear at Beaver Creek
What to Know for Your Reservation

Planning Your Trip with My Epic Gear

Get ready to gear up and go with My Epic Gear. Find what you need to know before, during, and after your reservation.
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Before Your Trip

Getting Your Gear

My Epic Gear offers three ways to get your gear: Slopeside Pick-Up and Drop-Off, Delivery, or Split Delivery. With convenient locations across the resort, you can find the closest option to your accommodations. Learn more about which option is right for you. 

Boot Inspections

If you are bringing your own ski boots, a boot inspection will be required to ensure correct setup of your gear. This includes a make, model, size, and wear inspection of your ski boots. Please have both boots with you at the time of fulfillment for the required inspection.

The first time you choose to bring your own boots, inspection needs to occur at a Member Services location or during Delivery. For subsequent reservations where you will utilize the same boots, you can complete your boot inspection via any gear fulfillment method.

Timing

Prior to arrival at the resort, please check the details of your upcoming reservation in the My Epic App to make sure they are accurate, double-checking pickup or delivery locations and times are correct.

If you selected delivery, please ensure all parties on the reservation are present for proper gear fitting.

Need to Adjust?

We understand plans change. If you need assistance changing your reservation due to travel changes or other needs, please contact our support representatives at 970-754-1000. 

What Else You Will Need

Set your day up for success and ensure you’re prepared with the following items:

  • Your Lift Ticket or Epic Pass
  • Clothing + Accessories appropriate for the weather during your reservation
  • The My Epic App
  • Boots + Helmets (if you're not reserving these through My Epic Gear)
 

My Epic Gear Locations

Member Services

Member Services

Dedicated indoor spaces in-resort for My Epic Gear member support services.

Slopeside Pickup

Slopeside Pickup

Convenient locations on or near snow in close proximity to gondolas & chair lifts in most participating resort base areas.

Member Services

Member Services

Dedicated indoor spaces in-resort for My Epic Gear member support services.

Slopeside Pickup

Slopeside Pickup

Convenient locations on or near snow in close proximity to gondolas & chair lifts in most participating resort base areas.

Location Details

Pick up your skis/poles or snowboard at our Slopeside pick-up and drop-off locations. These are on or near snow and close to select chairlifts and gondolas in most participating resort base areas so you can grab your gear near your first run. 
My Epic Gear Member Service locations allow you to pick up all of your gear at indoor locations located in-resort.

Need to Get Your Membership?

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